![]() ![]() Once the staff woke up, they reset the breakers and we were good, but there was no phone to call anyone earlier. We also lost power one night at like 4 am and could not find anyone in the office to help as it was locked. Again, maybe this delivery comes in the next few weeks and solves the problem. They need to get in a large supply of white hotel towels that they can wash in hot water and bleach the heck out of them. They still had the tags on them when they brought them and when one of us used them, the lint from the cheap colored towels stuck to their wet body. There were not enough towels, and they went to Walmart and bought more. I am going to give the benefit of the doubt to them as it was before they opened for the season, but small things like no coffee pots or microwaves in the rooms, insufficient toiletries, inexperienced staff. You can also smell when someone lights a cigarette in the middle of the night, on the balcony above he room, even though no one there smokes. This room is also below where the staff sleeps, and you can hear them walking around at times. The back bedroom smelled like cigarettes and there was ash in the bathtub, even though no one there smokes. The drop ceiling was filled with tiles with stains. The rugs were wet in places and smelled musty. ![]() The third #20 was also large, but had a bad toilet and would not flush well and were were told not to flush toilet paper. Clean, maintain, and quite large for hotels in this area. The 2 by the pool, (#22 and #24) were the nicest. Upon checking in, I inspected the four rooms our group received. ![]() Their lack of experience was very apparent however. The owners were on premises for the duration of our stay and were very nice people. The Country Place was not yet open for the season and appeared to be under new ownership. We stayed here on Memorial Day weekend and booked through Gavin's who was sold out. How was your stay? Management said nothing except we will email your receipt! Unacceptable! I was so happy to leave this resort. The mattress had a big dried urine stain! The last straw for me was when my family & I went to Zoom Flume upon our return to the room we noticed housekeeping entered the room to clean but left my room door opened! When I went to check out you would expect management to say thank you for your patronage. I took the sheets off the bed to inspect. Bring your own bed sheets! I found a brown bug in my bed and on the rug. Bring your own soap, body wash, wash cloths & towels. Just a toilet and shower which is so unattractive.The small toiletries were old and stale and the small soap crumbled when opened. ![]() There are no mirrors or pictures on the walls in the bathroom. My bathtub was clogged making it impossible for my son & husband to shower. The tv on the wall facing the beds can only be used for gaming consoles.There is no cable television on both tv's. You have to walk to the office for assistance.The website boast of 2 tv's in the room when actually you get 1 tv by a small sofa which has cable television. There are no phones in the room to call the front office. Upon entering the room you get the smell of a stale musty aroma. However, you do not get the resort feel you expect. These hotels may also be interesting for you.As others mentioned management is very nice. Show more Interesting hotels nearby Play And Stay At Zoom Flume Water Park Play And Stay At Zoom Flume Water Park Nearby attractions include Camelback Ski Area, Hunter Mountain, Albany International Airport, Windham Mountain, Albany Convention Center Authority ![]()
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